What is retail security?
Retail security revolves around ensuring the safety and wellbeing of both customers and employees, with the responsibility of enforcing these protective measures placed in the hands of business owners.
The main retail security threats
So, what are the main security threats that your retail business should be on a constant look out for? Statistics show that, in England and Wales, there were over 228.25 thousand shoplifting offences recorded by the police during 2020/21. Worryingly, this figure has been steadily increasing over the years.
Not only this, there’s also the risk of data breaches and digital theft through sophisticated phishing scams – which is a particular risk for e-commerce businesses – along with the possibility for customer injuries or inventory damage in physical shops. With this in mind, all retail businesses should be doing their bit to reinforce preventative measures.
Which retail security methods should I use?
Security cameras
CCTV cameras can act as a major crime deterrent, showing any criminals that their every move is under constant watch. Using high-tech video analytics to detect movement, any video data collected can be sent off to a monitoring centre, where suspicious activity can be confirmed. From there, further action can be taken quickly to ensure the protection of your retail business, be it day or night.
Furthermore, if a member of staff or a customer is hurt, footage will be taken by the security camera to ensure that employers can get to the bottom of the incident. By evaluating the build-up to the event, preventative steps can be taken.
Before installing CCTV cameras, start by mapping out your business and establishing any hot spots – such as a cash register. Position your security cameras accordingly so that they’re able to efficiently capture footage of the area, without any obstructions.
Secure entrance system
Secure entrance systems are essential for creating a safe retail environment for everyone; without these, you’re more likely to fall victim to theft. There are various different designs fit for certain purposes, from automatic gates and barriers for securing your site’s parking facilities, to durable door systems designed for complete entrance protection. Whether you’d prefer to secure your premises with a strong industrial door, energy-efficient revolving doors, or the convenient automatic door, each design can be adapted to suit a range of building styles.
Keeping your cash safe
Informing members of staff on how to safely handle cash is vital, and there should be secure storage methods in place to prevent the risk of theft. Drawer deposit safes, undercounter safes and money tube transfer systems are all money storage solutions that aim to limit the visibility of money. Under no circumstances should large quantities of money be stored in the cash register, as this would be the first place that a criminal would think to look.
Access control system
Access control systems limit access to certain technologies that house sensitive information. Your POS (point of sale) system must be as secure as possible, as if data gets into the wrong hands, the future of your business could be jeopardised. Ensure that all members of staff are trained on password security, and that they’re aware of what to look out for should a system come under a cyber attack.
EAS security tags
EAS security tags are used to protect valuable items that are more likely to be targeted by shoplifters. This tag is equipped with a small digital transmitter that sends a signal to EAS antennas if they come close; if this should happen, an alarm is sounded. Criminals will recognise these security tags, warning them that their chance of being caught is automatically higher.
Security focused working culture
Communication is vital in any workplace, and in order to uphold a security focused culture, staff must be provided with sufficient training. They must be informed on how to safely operate systems, how to securely lock up the premises at the end of the day, alongside knowing how to look out for and prevent crime – in all instances. Should any changes be made to existing processes, both new and long-term employees alike should be informed immediately.
For more advice on how to secure your retail business, get in touch with our team of professionals today. Being expert providers of manual and automatic door systems, gates, traffic barriers and roller shutters, we can advise you on the best protective solution for your business.